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Need to ask us something or sort out your loan? Pick a form below. Each one goes straight to the right team. You do not need to sign in.
What do you need to do?
- Make a complaint — tell us if something has gone wrong.
- Ask us to call you back — we will phone you.
- Get a copy of your agreement — we will send it to you.
- Set up or change a Direct Debit — for your repayments.
- Ask for extra support — if things are hard right now, or you need help to deal with us.
- Ask for a statement — a list of your payments.
- Ask something else — for everything else.
Or email support@credicorp.co.uk. A real person reads every message.