Calls to and from Credicorp Limited are recorded. We do this for staff training, to monitor and improve service quality, and to keep an accurate record of what was discussed and agreed.
Keeping a recording protects you as well as us: if there is ever a question about what was said — for example, an arrangement we agreed or instructions you gave — the recording is an impartial record we can both rely on.
Our Audio Recording page explains the practice in full, and our Privacy Policy sets out how recordings are stored, who can access them and how long they are kept. Recording also supports the checks we run when we verify it is really you on the phone.